What does Communication mean to you?

 

Video: TEDTalk- How to speak so that people want to listen

Speaker: Julian Treasure (2014)

Link: https://www.youtube.com/watch?v=eIho2S0ZahI 

    Managers create strategies to drive their organizations to success. Communication can have many approaches and strategies to implement, but what is clear is managers that communicate effectively increase productivity and financial stability for their companies (Veltsos & Hynes , 2021). Extensive managerial communication procedures experience greater reach and improve the potential for changes, by not only implementing changes at a managerial level but also providing and informing stakeholders with the purpose, reasons for the change and with the appropriate training or awareness to empower employees to face changes. 

     I define Communication as a framework of strategies, techniques, actions and decision-making processes that drive organizations to success and goal achieving. How to assess if communication is effective among your organization? This is a simple exercise we can all do by answering the following:

1. Do you know whom to ask if you have specific questions of your organization's procedures or guidelines?

2. What platforms can you visit to get yourself inform on current changes within your company? 

3. What is your organizational mission or core values? 

4. How does your job align with this core values? 

    Treasure (2014) shares with his audience not only the best principles of effective communication, he also defines key points people should implement to make us appealing to other's ears. As managers the majority of our interactions are verbal, therefor is important to be aware of the way we speak to others. Some of the points Treasure discusses are to: 

• Avoid gossip, judging, negativity, complaining, excuses, lies and dogmatism to interfere in our communication with others. 
•  Always speak with honesty, authenticity, integrity and love or respect to others.
• Utilize appropriate tone, volume, pitch, pace, timbre and speak in prose to allow ourselves sound appealing to others. 
• Set the appropriate environment for the exchange, and to communicate with consciously engaged people, by setting the correct environment that will allow the other party to focus on the conversation (accommodating to the other party needs or circumstance). 

    After watching the TEDTalk video is important that we pay attention to the bullet points communication expert Julian Treasure shared with us, the main take away from his session is HAIL (honesty, authenticity, integrity and love). This technique allows us to project ourselves as we are, express our believes or opinions in a clear and honest way utilizing integrity in our decisions and respecting other people by wishing them the best no matter the result of our interaction. 

Thank You, 

Resources:

Veltsos J. R. & Hynes G. E. (2021). Managerial Communication: Strategies and Applications. SAGE Publications Inc., pp. 3-11

Treasure J. (2014) How to speak so that people what to listen. TEDTalk. https://www.youtube.com/ watch?v=eIho2S0ZahI